30 DAYS RETURN
In accordance with what is stated in our Terms of Purchase, you have the right to return your purchase made from Iqra studio website within 30 days as long as the item is unopened, undamaged internally and externally and still in its original packaging. In this case we will offer you an exchange of a refund of your payment minus the shipping costs.
If after opening you find fault, damage or other problems with the product you can return your purchase within 7 days of sending an email to customer service. We will provide you with a repair or exchange, but we cannot refund your payment as the product has been opened. Please see our international warrant agreement here:
https://iqrastudio.com/international-warranty/
We prefer that you email us on customerservice@iqrastudio.com or chat with us on our website during our opening hours. Our Customer Support Team is in the UAE, the live chat is available via our web site at: www.iqrastudio.com
Pacific Standard Time (PST)
Monday – Friday 10:00pm to 05.00am
Central European Time (CET/GMT)
Monday – Friday 7.00am to 3.00pm
Our Customer Support Team live chat is available by clicking the help icon in the bottom right corner of iqrastudio.com website.
